Jobs at UMBC

Operations and Event Coordinator

Apply now Job no: 492556
Work type: Staff Full-time
Location: UMBC Campus
Categories: Arts/Technical/Administration, Event Planning/Administration, Other


 College of Arts, Humanities, & Social Sciences


The UMBC Performing Arts and Humanities Building Operations Office is looking for an Operations and Event Coordinator to oversee events, concerts, and productions in the Performing Arts & Humanities Building (PAHB) and assist in the development and implementation of Front of House (FOH) management and event support procedures.

  • Oversee all Front of House Operations for publicly attended events in the Performing Arts and Humanities.
  • Develop training program for all student FOH employees.
  • Assist in the development of the Box Office operations procedures for the PAHB.
  • Assist in the planning of the ticketing system for PAHB events and performances.
  • Train, schedule, and supervise student front of house staff for all events, concerts, and productions in the PAHB.
  • Advance and oversee all details and supervise student technical staff for UMBC internal events in the PAHB.
  • Ensure that all ADA regulations are adhered to during events, concerts, and productions in the PAHB.
  • Assist in the development of the Emergency Evacuation Procedure for the PAHB and assume leadership role for the PAHB in any emergencies during performances and events.
  • Assume leadership role in emergency situations.
  • Support departmental box office needs for the Dance, Music, and Theatre departments.
  • Communicate with stage management and technical staff during all Dance, Music, and Theatre departmental productions.
  • Facilitate the scheduling and coordination of all events and productions in the PAHB.
  • Attend meetings for events, concerts, and productions as required.
  • Maintain event reports for all events and productions.  
  • Develop and maintain FOH event archive and history files.
  • Assist the Operations Manager with day-to-day management of the PAHB departmental access needs.
  • Maintain accurate schedules of classes, rehearsals, and events in 25Live and operational calendars
Required Minimum Qualifications:
  • Bachelor’s Degree in related field with minimum two years of full-time experience in managing Front of House and Events operations for a performing arts venue.
  • Experience training and supervising usher and box office staff.
  • Experience in Performing Arts, Event Management, and Public Assembly, including knowledge of ADA regulations.
  • Excellent verbal communication skills.
  • Familiarity with Microsoft Office required.
  • Must be able to calmly take charge in high-pressure situations including medical emergencies.
  • Must be able to rationally and tactfully communicate with different personalities and be comfortable addressing large groups of people.
  • Must be able to work independently and as part of a team.
  • Must be able to work nights and weekends on a flexible schedule
  • The ability to carry up to 50 lbs.
Preferred Qualifications: 
  • Experience with 25Live
  • Experience supervising and training student staff
  • Experience working in a multi-venue academic facility.
Background Screening Statement:

A background check will be required.  

Special Instructions to Applicants:

Please include a cover letter, resume and contact information for three professional references with your application.

Screening of Applications Begins: Review of applications will begin on November 7, 2017. Applications will be accepted until the position is filled.
Salary: Salary is commensurate with qualifications and experience. 
Hours: Full-Time
Type: Regular
Additional Information:  Learn more about the PAHB
FLSA Status: Exempt
 Equal Opportunity Statement:  UMBC is an Affirmative Action/Equal Opportunity Employer. Applications from women, minority group members, veterans and individuals with disabilities are encouraged to apply.
Work Authorization   As required by the 1986 Immigration Act, be prepared to present acceptable documentation upon hire showing your identity and that you are a U.S. citizen or an alien who is authorized to work.

Advertised: Eastern Daylight Time
Applications close: Open Until Filled

Back to search results Apply now Refer a friend

Share this: | More