Jobs at UMBC

Service Coordinator, The Choice Program

Apply now Job no: 493082
Work type: Staff Full-time
Location: Greater Baltimore County Area
Categories: Service Learning


The Choice Program at UMBC 

The Choice Program at UMBC believes in the power and potential of all young people--providing engaging programming, connection to resources, & holistic case management to youth in Maryland’s communities.

The Choice Program at UMBC is grounded in theoretical perspective and values that focus on dismantling racist structures and approaches to human service work and, instead, employ strengths-based approaches focused on positive relationships and self-agency. As a primary target of The Choice Program is to reduce the number of youth of color in the juvenile justice and detention systems, these guiding principles are essential in addressing racial inequities on individual and systemic levels.


The Service Coordinator is a frontline manager, overseeing a team of AmeriCorps Members serving with The Choice Program. The Service Coordinator plays a critical role in overseeing the quality and consistency of services provided to program participants from a team of three AmeriCorps Members. This is a hands-on position, where the Service Coordinator also contributes via direct service, works to develop AmeriCorps Members and monitors reporting and relationships with our referral partner.  Youth and families are referred from the Department of Juvenile Services. 

Specific duties of the Service Coordinator include:

  • direct supervision of AmeriCorps Members as they implement services for Choice Program youth;
  • ensuring services are delivered including providing direct service as needed;
  • handling referral and intake process;
  • overseeing family-centered service planning;
  • serving as the primary representative to local community partners;
  • serving as an on-call supervisor for field staff to consult when crises arise;
  • leading hands-on and classroom trainings for AmeriCorps Members and other staff;
  • compiling and editing formal documentation of services;
  • and performing other duties as assigned.

NOTE:  This position is located off campus in Baltimore County, MD 

Required Minimum Qualifications:

Requires a Bachelor's degree and six months experience providing direct care services to youth, families, or vulnerable populations. Position requires use of automobile and valid driver's license. 

Note: Due to the nature of the work flow and level of responsibility, this individual maintains a flexible schedule which goes beyond a 40 hour work week.  Evening and weekend work involved.

Background Screening Statement:

A background check will be required.  

Special Instructions to Applicants:

Upload a cover letter, resume and contact information for three professional references.  

Screening of Applications Begins: For best consideration submit application materials by November 12, 2019 (applications will be accepted until the position is filled).  
Salary: Salary is commensurate with qualifications and experience.
Hours: Full-time
Type: Grant Funded
Additional Information: Note: This is a grant-funded position wherein employment is contingent upon renewal of the grant
FLSA Status: Exempt
Benefits: UMBC offers a benefits package for regular and grant-funded regular employees including generous leave, excellent health, life, and disability insurance, retirement plans, tuition remission, on-site preschool, and numerous professional development and wellness opportunities. To learn more about our benefits click here.
 Equal Opportunity Statement: UMBC is an Affirmative Action/Equal Opportunity Employer. Applications from women, minority group members, veterans and individuals with disabilities are encouraged to apply.


If you require a reasonable accommodation for a disability for any part of the employment process, please contact the Human Resources Department at 410-455-2337 or MD TTY Relay Service 1-800-735-2258 between 8:30 a.m. and 4:00 p.m. Monday through Friday.

Work Authorization  As required by the 1986 Immigration Act, be prepared to present acceptable documentation upon hire showing your identity and that you are a U.S. citizen or an alien who is authorized to work.

Advertised: Eastern Daylight Time
Applications close: Open Until Filled

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