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Library Services Technician

Apply now Job no: 493901
Work type: Staff Full-time
Location: UMBC Campus
Categories: Library

Department:

The Albin O. Kuhn Library and Gallery at UMBC. https://library.umbc.edu/

Position Overview:

The Albin O. Kuhn Library and Gallery is seeking a customer-focused individual who is able to work professionally with diverse individuals to join our team. The selected candidate will work in the Circulation Department under general supervision.

As a member of the staff, the Library Services Technician will engage in customer service duties that support the teaching and research needs of our users.

Why Work at UMBC?

UMBC offers competitive compensation.  This role starts at $34,977 and has 11 days of vacation as well as winter break, spring break, and personal days for regular full time roles.  Tuition remission is also available. 

What is it like to work at UMBC?  Check out Glassdoor or Indeed. And read about our recent award, UMBC is a 2021 Great College to Work for…. In every category.

Responsibilities:

 

Specific tasks include assisting patrons at the shared service desk, stacks maintenance, managing the assignment of study rooms and lockers, monitoring the building for security matters, opening or closing the building as needed, and providing training and directions to library student assistants.        

The candidate will perform library services efficiently, serving library users courteously, promptly, and in accordance with the Public Services Division’s values of approachability, cooperation, diversity and inclusion, professionalism, and excellent quality of work.

The work schedule for this position is Tuesday - Friday from 8 a.m. to 4:30 p.m. and Saturday 9:30 a.m. – 6:30 p.m. This work schedule is subject to change, based on changes in library hours and staffing needs.

Required Minimum Qualifications:
  • High School Diploma or GED

  • Two years of experience directly related to the primary duties of this position: customer service, and experience working in a team environment. 

  •  Ability to work independently and exercise initiative in applying rules, procedures, and instructions.

  • Ability to work professionally with diverse individuals

  • Excellent verbal, written, and interpersonal communication skills

Note: Additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work may be substituted for the education or experience requirement on a year-for-year basis with 30 college credits being equivalent to one year of experience.

Preferred Qualifications: 
  • Demonstrated familiarity and proficiency with Microsoft or Google Suite applications (e.g. Google Docs, Gmail, and Google Calendar).

  • Experience using an Integrated Library System 

  • Experience working with or serving college-age populations 

  • Knowledge and familiarity with classification systems used in libraries 

Special Instructions to Applicants:

In addition to a resume, upload a statement discussing your knowledge of the nature and functions of libraries, working in a team-based environment, and interacting with diverse populations. Individuals who progress in the search will be asked to provide contact information of a supervisor and other personal or professional references.    

Closing Date: Open Until Filled. 
Benefits:

UMBC offers a rich benefits package including the following for nonexempt regular employees.

Generous Leave which includes accruing the following for full time positions:

  • 11 Days of Annual Leave  (increases with years of service)
  • 15 Days of Sick Leave  
  • 15 Holidays
  • 3 Personal Days

Tuition Remission:

  • 8 credit hours per semester
  • Tuition remission at UMBC for eligible dependents after two years of FT employment

Additional Benefits:

  • Life and disability insurance
  • Retirement/Pension plan
  • Professional development opportunities
  • Wellness opportunities
  • & Much more

Benefits offered align with type: Regular position. 

Salary: Pay Range 07 (starting at $34,977) based on the University System of Maryland Pay Program
Hours: Full-time
Type: Regular
Additional Information: This is a full-time position Tuesday - Friday from 8 a.m. to 4:30 p.m. and Saturday 9:30 a.m. – 6:30 p.m.
FLSA Status: Nonexempt
 Equal Opportunity Statement: UMBC is an Affirmative Action/Equal Opportunity Employer. Applications from women, minority group members, veterans and individuals with disabilities are encouraged to apply.
Title IX: As an institution that receives federal financial assistance, UMBC adheres to Title IX and does not discriminate on the basis of sex. For more information about Title IX and contact information for Title IX Coordinator click here.   

Accommodation: 

If you require a reasonable accommodation for a disability for any part of the employment process, please contact the Human Resources Department at 410-455-2337 or MD TTY Relay Service 1-800-735-2258 between 8:30 a.m. and 4:00 p.m. Monday through Friday.

Work Authorization  As required by the 1986 Immigration Act, be prepared to present acceptable documentation upon hire showing your identity and that you are a U.S. citizen or an alien who is authorized to work.

Advertised: Eastern Daylight Time
Applications close: Open Until Filled

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