| Department: |
Student Affairs Facilities - Commons Operations
The Commons is the hub of student life. Situated in the middle of campus, it is the place to go before, between and after classes. Hosting major social, cultural and recreational activities, The Commons fosters community among students, faculty, and staff.
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| Position Overview: |
Lead and manage the daily operations of key campus service areas in The Commons at UMBC by providing exceptional customer service and fostering a high-performing, inclusive student employee team. This dynamic role requires strong project management, facility oversight, and effective collaboration with campus partners to ensure smooth operations.
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| Why Work at UMBC? |
UMBC offers competitive compensation. This role starts at $54,000 and has over 4 weeks of vacation for regular full time roles. Tuition remission is also available.
What is it like to work at UMBC? Check out Glassdoor or Indeed.
For 16 years in a row UMBC has been recognized as a Great College to Work For!
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| Telework: |
A hybrid telework schedule may be available.
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| Responsibilities: |
The primary duties and responsibilities of this position can be grouped into the following core areas:
Daily Operations & Coordination
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The facilities coordinators team oversees the day-to-day operations of the Commons Operations, Campus Information Center, and Game Room units.
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Perform minor maintenance and repair work, and procure/maintain building furniture and event resources.
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Coordinate emergency response efforts and deliver safety training to ensure a safe work environment.
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Assist in drafting, researching, advising, updating, and codifying building Standard Operating Procedures (SOPs).
Student Employee Leadership
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Develop and maintain an inclusive student employment program (hiring, training, supervising, evaluating, and developing staff).
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Develop task lists for student employees to ensure efficient use of time based on events and projects.
Customer Service & Collaboration
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Provide high-quality customer service through visibility, accessibility, and active listening to the diverse campus community and external partners.
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Exhibit a strong team-centered work ethic focused on transparent, structured, and inclusive communication.
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Collaborate with campus partners and service providers to facilitate solution-oriented engagement and deliver meaningful results.
Project & Administrative Management
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Manage small and mid-scale projects involving internal and external partners, balancing competing priorities.
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Prepare occasional project reports, including budgetary proposals/needs.
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| Required Minimum Qualifications: |
- Requires a Bachelor's degree.
- At least one year of experience in a higher education or facilities management-related setting.
- Must be able to lift at least 50lbs comfortably, carrying and
installing heavy equipment.
- Shift consists of evenings and weekends during the school semester, and daytime shifts during the Summer/Winter
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| Preferred Qualifications: |
- Experience supervising student staff.
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| Background Screening Statement: |
A background check will be required.
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| Special Instructions to Applicants: |
Upload a cover letter and a resume.
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| Closing Date: |
Best consideration before December 10, 2025. Open Until Filled. |
| Benefits: |
UMBC offers a rich benefits package.
Regular and grant funded regular positions (Full benefits summary click here):
Generous Leave which includes accruing:
- 22 Days of Annual Leave
- 15 Days of Sick Leave
- 15 Holidays
- 3 Personal Days
Tuition Remission:
- 8 credit hours per semester
- Tuition remission at UMBC for eligible dependents after two years of FT employment
Additional Benefits:
- Life and disability insurance
- Retirement plans (including the choice of joining the pension plan)
- Professional development opportunities
- Wellness opportunities
- & Much more
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| Salary: |
Salary: $54,000 - $57,000 depending on qualifications and experience.
The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations.
The above salary range represents the University’s good faith and reasonable estimate of the range of possible compensation at the time of posting.
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| Hours: |
Full-time |
| Type: |
Regular |
| Additional Information: |
Shift includes: Evenings/Weekends during semester, daytime during
Summer/Winter |
| FLSA Status: |
Exempt |
| Equal Opportunity Statement: |
UMBC is an Affirmative Action/Equal Opportunity Employer. Applications from women, minority group members, veterans and individuals with disabilities are encouraged to apply. |
| Title IX: |
As an institution that receives federal financial assistance, UMBC adheres to Title IX and does not discriminate on the basis of sex. For more information about Title IX and contact information for Title IX Coordinator click here. |
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Accommodation:
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If you require a reasonable accommodation for a disability for any part of the employment process, please contact the Human Resources Department at 410-455-2337 or MD TTY Relay Service 1-800-735-2258 between 8:30 a.m. and 4:00 p.m. Monday through Friday.
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| Work Authorization |
As required by the 1986 Immigration Act, be prepared to present acceptable documentation upon hire showing your identity and that you are a U.S. citizen or an alien who is authorized to work. |