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Circulation Manager

Apply now Job no: 494517
Work type: Staff Full-time
Location: UMBC Campus
Categories: Administrative/Professional, Library

Department:

The Albin O. Kuhn Library & Gallery commits to supporting equity, diversity, and inclusion for our users, staff, collections, environment, and services. We strive to create and maintain a community that acknowledges, encourages, appreciates, and celebrates differences.

Position Overview:

Reporting to the Associate Director of Public Services, the Circulation Manager will be responsible for the efficient and effective administration of Circulation Department operations within the library, including circulation personnel management, financial services for billing operations and daily circulation services. 

Why Work at UMBC?

UMBC offers competitive compensation. This role starts at $77,000 and has over 4 weeks of vacation for regular full time roles. Tuition remission is also available.

What is it like to work at UMBC? Check out Glassdoor or Indeed. And read about our recent award, UMBC is a 2023 Great College to Work for…. In every category.

Telework:

A hybrid telework schedule may be available. 

Responsibilities:

This role requires a customer-focused and collaborative individual with supervisory experience. As the head of the Circulation Department’s leadership team, the successful candidate will collaborate on strategic priorities, supervision of student assistants, training goals and policies and procedures for the department at large. 

The candidate will also ensure that library services are performed safely and efficiently, and library users are served courteously, promptly and in accordance with the Public Services Division’s values of approachability, cooperation, diversity and inclusion, professionalism and excellent quality of work.

Required Minimum Qualifications:
  • Bachelor’s Degree

  • Five years of progressively responsible supervisory experience with a proven record of performance management, creating/implementing policies and procedures and accountability

  • Proven ability to train, delegate, assign and evaluate staff in performing detailed procedures and specific tasks and responsibilities

  • Strong skills in communication and interacting with a diverse staff in a fast-paced environment with fluctuating demands

  • Ability to understand and apply principles of quality customer service, teamwork and conflict resolution 

  • Proven ability in analyzing and solving problems and exercising judgment in resolving or referring to special or non-routine situations

  • Knowledge of the principles and organization of libraries

  • Proficiency with MS Word, Excel and Google Suite applications (e.g., mail, calendar, etc.)

Preferred Qualifications: 
  • Experience with collaborative work with USMAI or another consortium

  • One of more years of experience with training and supervising supervisors

  • Experience with working in an Academic Library setting

Background Screening Statement:

A background check will be required. 

Special Instructions to Applicants:

Please upload a cover letter, a resume or curriculum vitae and the names and contact information for three professional references, including names, email addresses and phone numbers.

Closing Date: Open Until Filled
Benefits:

UMBC offers a rich benefits package.

Regular and grant funded regular positions (Full benefits summary click here):

Generous Leave which includes accruing:

  • 22 Days of Annual Leave  
  • 15 Days of Sick Leave  
  • 15 Holidays
  • 3 Personal Days

Tuition Remission:

  • 8 credit hours per semester
  • Tuition remission at UMBC for eligible dependents after two years of FT employment

Additional Benefits:

  • Life and disability insurance
  • Retirement plans (including the choice of joining the pension plan)
  • Professional development opportunities
  • Wellness opportunities
  • & Much more
Salary: Salary starts at $77,000 commensurate with qualifications and experience.
Hours: Full-time
Type: Regular
Additional Information: Monday through Friday 8:00 am to 4:30 pm or 9:00 am to 5:00 pm with occasional weekend hours. Work schedule is subject to change, based on changes in library hours and/or staffing needs.
FLSA Status: Exempt
 Equal Opportunity Statement: UMBC is an Affirmative Action/Equal Opportunity Employer. Applications from women, minority group members, veterans and individuals with disabilities are encouraged to apply.
Title IX: As an institution that receives federal financial assistance, UMBC adheres to Title IX and does not discriminate on the basis of sex. For more information about Title IX and contact information for Title IX Coordinator click here.   

Accommodation: 

If you require a reasonable accommodation for a disability for any part of the employment process, please contact the Human Resources Department at 410-455-2337 or MD TTY Relay Service 1-800-735-2258 between 8:30 a.m. and 4:00 p.m. Monday through Friday.

Work Authorization:  As required by the 1986 Immigration Act, be prepared to present acceptable documentation upon hire showing your identity and that you are a U.S. citizen or an alien who is authorized to work.

Advertised: Eastern Daylight Time
Applications close: Open Until Filled

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