| Department: |
Facilities Management
UMBC’s Facilities Management (FM) department strives to provide excellence in planning, design, construction, operations and maintenance of UMBC’s facilities, grounds and utilities. Our staff maintains 70 university buildings on 512 acres of grounds and provides service to nearly 3.7 million gross square feet of space.
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| Position Overview: |
Under limited supervision, plans, coordinates, oversees and manages the campus work control center, including oversight of all work orders and activities related to the efficient day-to-day operation of the work control center.
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| Why Work at UMBC? |
UMBC offers competitive compensation. This role starts at $57,000 and has over 4 weeks of vacation for regular full time roles. Tuition remission is also available.
What is it like to work at UMBC? Check out Glassdoor or Indeed.
For 15 years in a row UMBC has been recognized as a Great College to Work For!
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| Responsibilities: |
- Supervise two full-time Work Controllers
- Act as primary customer service representative in Facilities Management Work Control Center.
- Supervise and train subordinate personnel in the operation of the automated work control system.
- Communicate with shop supervisors to determine status of work orders, monitor progress, and update automated work management system.
- Compile reports as requested.
- Run automated processes to produce billing reports and generate transactional data to initiate fund transfer for reimbursable work orders.
- Maintain key control database for entire campus; review and approve campus customer key requests; distribute keys to campus customers; maintain approval forms and distribute keys to FM contractors. Assist with management of housekeeping, pest management, elevator, uniforms, walk off mats, and radios contracts.
- Perform other duties as assigned.
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| Required Minimum Qualifications: |
- Bachelor’s degree
- Three years of office experience, preferably in the maintenance field.
- Must have: administrative and work prioritization experience; strong interpersonal, problem solving and customer service skills; strong computer skills.
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| Preferred Qualifications: |
- Experience supervising a diverse team in an office environment amid changing priorities and deadlines.
- Knowledge of Assetworks systems, or other automated work control systems.
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| Background Screening Statement: |
A background check will be required.
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| Special Instructions to Applicants: |
Upload a cover letter and a resume.
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| Closing Date: |
Open Until Filled |
| Benefits: |
UMBC offers a rich benefits package.
Regular and grant funded regular positions (Full benefits summary click here):
Generous Leave which includes accruing:
- 22 Days of Annual Leave
- 15 Days of Sick Leave
- 15 Holidays
- 3 Personal Days
Tuition Remission:
- 8 credit hours per semester
- Tuition remission at UMBC for eligible dependents after two years of FT employment
Additional Benefits:
- Life and disability insurance
- Retirement plans (including the choice of joining the pension plan)
- Professional development opportunities
- Wellness opportunities
- & Much more
Benefits offered align with type (Regular, Contingent II, etc.) of position.
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| Salary: |
Salary: $57,000 - $64,000 depending on qualifications and experience.
The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations.
The above salary range represents the University’s good faith and reasonable estimate of the range of possible compensation at the time of posting.
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| Hours: |
Full-time |
| Type: |
Regular |
| FLSA Status: |
Exempt |
| Equal Opportunity Statement: |
UMBC is an Affirmative Action/Equal Opportunity Employer. Applications from women, minority group members, veterans and individuals with disabilities are encouraged to apply. |
| Title IX: |
As an institution that receives federal financial assistance, UMBC adheres to Title IX and does not discriminate on the basis of sex. For more information about Title IX and contact information for Title IX Coordinator click here. |
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Accommodation:
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If you require a reasonable accommodation for a disability for any part of the employment process, please contact the Human Resources Department at 410-455-2337 or MD TTY Relay Service 1-800-735-2258 between 8:30 a.m. and 4:00 p.m. Monday through Friday.
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| Work Authorization |
As required by the 1986 Immigration Act, be prepared to present acceptable documentation upon hire showing your identity and that you are a U.S. citizen or an alien who is authorized to work. |