Jobs at UMBC

Director of Off-Campus Student Services

Apply now Job no: 492431
Work type: Staff Full-time
Location: UMBC Campus
Categories: Student Affairs


Off-Campus Student Services

UMBC is a dynamic public research university integrating teaching, research and service to benefit the citizens of Maryland. As an Honors University, the campus offers academically talented students a strong undergraduate liberal arts foundation that prepares them for graduate and professional study, entry into the workforce, and community service and leadership. UMBC emphasizes science, engineering, information technology, human services and public policy at the graduate level. UMBC contributes to the economic development of the State and the region through entrepreneurial initiatives, workforce training, K-16 partnerships, and technology commercialization in collaboration with public agencies and the corporate community. UMBC is dedicated to cultural and ethnic diversity, social responsibility, lifelong learning. With strong programs in the humanities and arts, UMBC is well known nationally for its success in educating minority and female students in sciences, technology, engineering and math.

UMBC has an exciting career opportunity available for an experienced student affairs professional. The Student Affairs Division at UMBC seeks to fill the Director of Off Campus Student Services position with an experienced professional who is ready to take on an exciting new challenge serving and educating the highly talented and diverse student population at UMBC. UMBC seeks a leader with a strong and balanced background in commuter affairs who is eager to take on the position with commitment to both fundamentals and innovation. Specific information about UMBC can be found at


The incumbent provides leadership for services, programs, and policies supporting  commuter students, transfer students, Veteran students and other constituent populations within the off-campus student community, and provides visionary leadership,  builds collaborative partnerships with faculty, departments and local community constituencies.  


  • Fosters student engagement and success
  • Responsible for the daily coordination and administration of the Off-Campus Student Services office
  • Initiates, plans and facilitates events and/or activities to enhance the quality of student life and University experience for commuter and nontraditional students
  • Facilitates assessment of needs and outcomes for the programmatic functions of Off-Campus Student Services Oversees recruitment, selction, training and general supervision for professional and student staff members
  • Promotes an environment which affirms diversity,  intercultural interaction and community building activities
  • Creates vision, provides entrepreneurial leadership and oversees the Off-Campus Student Services program, including housing resources, transportation information, paraprofessional program and programmatic offerings
  • Serves as member of Student Affairs Leadership Council
  • Implements strategies to create community, facilitate learning and support retention
  • Provides leadership for the development and implementation of educational outreach and marketing
  • Establishes strategic goals and strategies that support student development learning with focus on needs of commuters, transfers, Veterans, and adult learners
  • Assesses student satisfaction, and accomplishment of program, and departmental outcomes
  • Develops a budget linking to department goals and priorities and oversees allocation of resources
  • Hires, supervises, and evaluates department personnel
  • Disseminates (department specific) information to students, faculty and staff through University and department publications and digital platform
  • Creates and maintains department databases and web delivered services
  • Acts as liaison to local housing complexes, campus organizations, university administrative units, an external customers concerning off-campus student living, services, programs and activities
  • Works collaboratively with UMBC Transit to develop and promote transportation resources that is inclusive of commuter students.   
  • Performs other duties as assigned


Required Minimum Qualifications:

Master’s Degree (Doctorate or terminal degree preferred) in a related field and five (seven preferred) years of successful and progressive management experience preferably in higher education administration, student life, or related area.

Must have: fiscal, staff, and program planning experience; excellent written and verbal communication skills; and the ability to establish working relationships with diverse campus and community constituencies. supervision, experience in community development, student advocacy, knowledge of student development learning;  knowledge of housing, marketing and community relations programs.

Preferred Qualifications: 
  • Significant knowledge of commuter affairs, including work with adult learners, off-campus housing or student activities administrative experience
  • Supervisory experience
  • Experience in community development, student advocacy
  • Knowledge of student development learning
  • Knowledge of housing, marketing and community relations programs
Background Screening Statement:

A background check will be required.  

Special Instructions to Applicants:

Submit resume, cover letter, salary requirements and a list of three professional references (including current telephone numbers and addresses) . 

Closing Date: Open Until Filled 
Screening of Applications Begins: For best consideration, submit application materials by January 2, 2018 (applications will be accepted until position is filled.)
Salary: Salary is commensurate with qualifications and experience. 
Hours: Full-time
Type: Regular
FLSA Status: Exempt
 Equal Opportunity Statement:  UMBC is an Affirmative Action/Equal Opportunity Employer. Applications from women, minority group members, veterans and individuals with disabilities are encouraged to apply.
Work Authorization   As required by the 1986 Immigration Act, be prepared to present acceptable documentation upon hire showing your identity and that you are a U.S. citizen or an alien who is authorized to work.


Advertised: Eastern Standard Time
Applications close: Open Until Filled

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