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Academic Program Specialist

Apply now Job no: 494044
Work type: Staff Full-time
Location: UMBC Campus
Categories: Administrative/Clerical Support



Sociology, Anthropology, and Public Health

The Department of Sociology, Anthropology, and Public Health is home to undergraduate programs in Sociology, Anthropology, and Public Health. The department also houses the MA program in Applied Sociology, and collaborates closely with the Doctoral program in Gerontology. Three core interest areas join the department's programs: health & aging in society; diversity, gender & culture; and applied social science research. The department provides a vibrant academic home for a diverse community of undergraduate and graduate students, staff, and faculty.

Position Overview:

Working collaboratively with the Program Directors, Department Manager, and Department Chair, the Academic Program Specialist identifies, prioritizes, and completes day-to-day operational tasks to support our department community. This position involves independently completing duties under general supervision and delegating tasks to student workers. The work requires comprehensive knowledge of the department's mission and operations, the ability to communicate effectively, and planning & organization skills.

Why Work at UMBC?

UMBC offers competitive compensation. This role starts at $39,232 and has 11 days of vacation as well as winter break, spring break, and personal days for regular full time roles. Tuition remission is also available. 

What is it like to work at UMBC? Check out Glassdoor or Indeed. And read about our recent award, UMBC is a 2021 Great College to Work for…. In every category.


This position requires daily in-person office work (opening and closing shifts), but may have hybrid telework projects available throughout the year.


Specific responsibilities include:

  • Providing undergraduate program support, including pulling system reports, maintaining program calendars, creating and following up on meeting minutes, and coordinating undergraduate honor society membership and student awards.
  • Drafting, obtaining feedback, and/or distributing as requested SAPH or GERO communications regarding program, department, or university events, deadlines, or achievements. Ensures communication is appropriate to the audience and mode of delivery.
  • Maintaining department meeting and event schedule, including course reservations for department-controlled spaces.
  • Coordinating department events each semester by identifying suitable dates and available space, reserving room and AV equipment, ordering catering, distributing invitations, and creating marketing materials.
  • Entry/first point of contact for in-person, telephone, and email inquiries. Resolves inquiries per assigned duties or routes to the appropriate faculty or staff.
  • Supervising student worker(s). Distributes work, provides feedback on the completion of tasks, and completes regular work reviews. Plans students' work schedule to ensure regular office coverage and position support.
  • Ensuring completion of routine copying, scanning, or exam proctoring for faculty.
  • Maintaining department spaces and supplies, including assigning adjunct offices, ensuring key and swipe access, distributing postal mail, and maintaining office supplies.
  • Responding to equipment/copier malfunction and emergency requests for assistance (e.g. emergency copying needed/copier malfunction, room access, student/faculty emergency notification, calling for repairs or services).
  • Completing purchases for GERO as needed and maintaining P-Card for Gerontology/
  • Serving as back-up for payroll and PAW Procurement.
  • Performing other duties as assigned.
Required Minimum Qualifications:
  • Bachelor’s Degree
  • One year of experience in administrative staff work management
  • Ability to understand and interpret policies and procedures, handle sensitive and confidential information with discretion, manage multiple assignments and time deadlines, and excellent organizational skills are required
  • Proficiency in proofreading, editing, and knowledge of grammar required
  • Must have strong written and verbal communication abilities and excellent interpersonal skills

Note: Additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work may be substituted for the education or experience requirement on a year-for-year basis with 30 college credits being equivalent to one year of experience.

Preferred Qualifications: 
  • Three or more years of experience in administrative staff work management
  • Strong communication skills, including an ability to independently develop program communications and marketing materials
  • Effective organizational and time management skills with experience prioritizing and executing multiple, ongoing assignments
  • Experience working in an academic department
  • Having a degree in the Social Sciences or Humanities
  • Experience with PeopleSoft, MS Office (Excel, Word, PowerPoint) and cloud-based software (e.g. Google Docs and Box)
Background Screening Statement:

A background check will be required. 

Special Instructions to Applicants:

Submit a cover letter, resume and contact information for three professional references.

Closing Date: For best consideration, apply by February 13, 2023. This position will remain open until filled.

UMBC offers a rich benefits package including the following for nonexempt regular employees.

Generous Leave which includes accruing the following for full time positions:

  • 11 Days of Annual Leave  (increases with years of service)
  • 15 Days of Sick Leave  
  • 15 Holidays
  • 3 Personal Days

Tuition Remission:

  • 8 credit hours per semester
  • Tuition remission at UMBC for eligible dependents after two years of FT employment

Additional Benefits:

  • Life and disability insurance
  • Retirement/Pension plan
  • Professional development opportunities
  • Wellness opportunities
  • & Much more

Contingent II positions may include benefits

Benefits offered align with type (Regular, Contingent II, etc.) of position. 

Salary: Pay Range 09 (starting at $39,232) based on the University System of Maryland Pay Program
Hours: Full-time 
Type: Regular
FLSA Status: Nonexempt
 Equal Opportunity Statement: UMBC is an Affirmative Action/Equal Opportunity Employer. Applications from women, minority group members, veterans and individuals with disabilities are encouraged to apply.
Title IX: As an institution that receives federal financial assistance, UMBC adheres to Title IX and does not discriminate on the basis of sex. For more information about Title IX and contact information for Title IX Coordinator click here.   


If you require a reasonable accommodation for a disability for any part of the employment process, please contact the Human Resources Department at 410-455-2337 or MD TTY Relay Service 1-800-735-2258 between 8:30 a.m. and 4:00 p.m. Monday through Friday.

Work Authorization:  As required by the 1986 Immigration Act, be prepared to present acceptable documentation upon hire showing your identity and that you are a U.S. citizen or an alien who is authorized to work.

Advertised: Eastern Standard Time
Applications close: Open Until Filled

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